Frequently Asked Questions

How do I force quit an app that is frozen or not responding?

iPhone X: To access the app switcher,  swipe up from the bottom of the screen, then pause with you finger in the middle of the screen for a second until all of the app cards appear. Once you can see the apps, swipe up on the app that isn’t responding.

All Other iPhones: Double tap the Home Button to access the app switcher. Swipe up on the app that isn’t responding.

How do I clear the cache in my iPhone?

iPhone X:
iPhone 8 / iPhone 8 Plus:
iPhone 7 / iPhone 7 Plus:
iPhone 6s / iPhone 6s Plus:
iPhone 6 / iPhone 6s Plus:
iPhone SE:
iPhone 5s / iPhone 5c / iPhone 5:

How do I do a “two-button” or “hard” reset?

iPhone X:
iPhone 8 / iPhone 8 Plus:
iPhone 7 / iPhone 7 Plus:
iPhone 6s / iPhone 6s Plus:
iPhone 6 / iPhone 6s Plus:
iPhone SE:
iPhone 5s / iPhone 5c / iPhone 5:

When will the next major iOS release be available?

It’s difficult to say, but you can view this table by Thinky Bits to get an idea of past patterns.